How to go from Crisis to Recovery with Lindsay Willott of Customer Thermometer

Like most businesses, as the lockdown began, you probably experienced 10 years’ worth of change in a single week.

How is the economy likely to recover, and what will the customer of the future want from you? Lindsay Willott, founder of Customer Thermometer, looks at what shape any recovery might be, and shares 6 ways to prepare your business for the recovery.

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