Oxfordshire’s most renowned venues are ready and waiting to welcome you back

Freedom is here!! It’s time to start making plans and getting excited about moving back to a
slightly more ‘normal’ world, with lockdown restrictions easing we are now able to visit
wonderful venues such as Blenheim Palace, Oxford University colleges and The Ashmolean
Museum.

Appetite for instruction: Hard Rock Cafe Launches Hard Rock @ Home

Hard Rock Cafe® invites you to eat like a rock star with the historic launch of Hard Rock @Home

Al-fresco dining and live music returns to Hard Rock Cafe London

Al-Fresco dining and live music returns to Hard Rock Cafe London and Piccadilly Circus!

Live & unplugged sets every week at Hard Rock Cafe’s iconic London restaurants.

We’ll meet again...but how will we feel?

We’ll meet again… but how will we feel?

On this edition of The Business Brunch, we are joined by Stephen Spencer from Stephen Spencer + Associates, Wendy Ball from the Ashmolean Museum, Jon Young from BVA BDRC and Tagore Ramoutar from The Oxford Artisan Distillery as they discuss how people will react and what measures businesses should take to help visitors return to enjoy attractions and hospitality venues again.… what meeting again in the post Covid world will look and feel like.

Oxford School of Hospitality Management listed as top in the UK

Oxford School of Hospitality Management listed as top in the UK

The Oxford School of Hospitality Management, part of Oxford Brookes Business School, is the only UK hospitality school listed in the top ten Best Hospitality and Hotel Management Schools in the World for 2021.

Latest News from Conference Oxford

Latest News from Conference Oxford

Welcome to our Spring 2021 Newsletter. What a difference a day makes! Following the eagerly awaited announcement from the Government on 22nd of February, we now have dates to work towards and we look forward to welcoming you back into our University and college venues very soon.

Selling Savvy launches programme for hotels and venues that are surviving on junior sales teams

Selling Savvy has launched a comprehensive online learning programme specifically for venues and hotels who want to upskill their junior sales and event coordinators quickly and effectively. The programme is a cost-effective way of supporting venues that may currently be surviving with the help of junior staff and is also beneficial to venues that might… Read More »

The Plough is an Historic Gastro Pub which first opened on this site in 1656. Our historic city centre gastro pub serves great food, traditional real ales and craft beer.

Stephen Spencer and Frank Nigriello reflect on the customer service lessons they’ve learned from Disneyworld.

The Disney Way

Holidays should be fun and relaxing, but one holiday spot has turned into a real-world business school for two leading Oxfordshire businessmen.

The Disney Way

The Disney Way

Frank Nigriello’s loyalty and long service towards his employer, Unipart, is possibly matched only by his undoubted admiration and genuine fascination for all things Disney. So when Stephen Spencer made a passing reference to Disney as possibly his optimum case study when it comes to his area of expertise, customer experience, it didn’t take a rocket scientist to work out that these two could be TV gold….and so it proved.

Stephen Spencer and Frank Nigriello reflect on the customer service lessons they’ve learned from Disneyworld.

The Disney Way

Trusting the Model

“A number of years ago, as the recently-appointed Commercial Director for the National Trust for Scotland, I attended a landmark tourism conference featuring speakers from some of the world’s most revered attractions and institutions. One speaker, Jo Pike, made a great impression on me.