It’s not a job – it’s a way of life!

Diego Masciaga, our speaker at the Blenheim Palace Dinner on Wednesday 30th October, is the acknowledged and celebrated master of customer service and customer experience excellence.

Nothing less than a living legend in the hospitality and catering fields worldwide, Diego masterminded, directed and carefully orchestrated the entire customer experience at The Waterside Inn, Bray’s world famous 3 Michelin Star restaurant with rooms for over 30 years.

His full fascinating story can be read in ‘The Diego Masciaga Way – lessons from the master of customer service’ written by Chris Parker. However, Diego is now looking to help both businesses and also organisations outside of the hospitality and catering fields to serve up the same levels of excellence in customer service and customer experience.

You will learn all about how this can be achieved when he delivers his talk entitled “It’s not a job – it’s a way of life” at Blenheim Palace.

See for tickets.


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