The Importance of Challenging Conversations in the Workplace

Sally reminded us that beliefs about not saying anything, unless it’s positive, often stems from childhood. And it’s unhelpful. She shared some key points to help people in the session feel more confident:

• Nice vs kind: They are different. Nice is not helpful.
• Radical Candor is a framework by Kim Scott, for providing feedback that is kind, clear and sincere.
• Psychological safety is an important foundation; it allows behaviours that don’t align with what’s expected to be called out more easily.
• Having early conversations about clear expectations is essential. We discussed generational differences about how communication happens and what is ok.
• Time is a barrier to engaging with meaningful conversations that bring about positive change (it’s a lot quicker giving 1-way feedback that has limited impact).

Sally is a strong leader, talented in her ability to engage in challenging conversations. Yet she shared her experience of doubt and questioning herself when things have felt tough. Sally’s honesty in this session was a great reminder that as humans we have vulnerabilities, and we need resources to draw upon for help. That’s what makes these B4 Ecosystems so invaluable. 

Some of the feedback from those attending highlights the importance of these conversations:

• Understanding how quality leadership can be built by having trust in ourselves and collaborating.
• Soft skills are critical to success (but they are hard!).
• Self-awareness is power.
• Build bridges is necessary, instead of battling.

Be part of the next People Ecosystem on 19 June when Jo Stevens of Oxford Innovation Space will be joining the conversation about leading through change and uncertainty. Megan Carter of Blenheim Palace will be with us on 16 October to rethink how leaders and managers show up. Book your places via Tina@b4-business.com.