How your customers’ experience has changed in 2020…
…and what you should do about it. Do you know what your customer experience is costing you? This webinar provided insights, strategies and inspiration to maximise the value of your customer journey.
The COVID-19 pandemic has fundamentally shifted customer attitudes, and moved a huge amount of customer interaction offline, and out of sight. Sharing insights from Blenheim Palace, Courtyard by Marriott Oxford City Centre and Conference Oxford, learn how this will affect your business, and how to overcome the challenges and realise the opportunities.
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B4 Newsdesk
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B4 Newsdesk shares content from guests, non-members or past members.
Featuring
More in Sales & Marketing
B4 welcomes Elle Iannaccone, Founder & CEO The Creative Collective
Elle began her career in the world of glossy magazines, working her way up to Art Director at Cosmopolitan UK and designing across iconic titles like Harper’s Bazaar and Esquire. Her passion for storytelling, typography, and emotionally driven design soon expanded into a broader creative vision.
B4 would like to welcome: Suzie Mills, CEO, Director & Co-Founder...
As the CEO, Director and one of the Co-Founders of Oxygen, Suzie Mills brings over 20 years of marketing expertise, combining a passion for purpose with a proven track record of creating impactful brand stories.
Platinum Quarterly Speaker: Simon Lacey
Blenheim Palace plays host to the first B4 Platinum Quarterly on Wednesday 26th February when our guest speaker will be Simon Lacey.
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B4 Announces Three-Year Platinum Partnership with Oxford University RFC
B4 is delighted to announce a new three-year partnership with Oxford University Rugby Football Club (OURFC), with the historic club joining the B4 network as a Strategic Partner – Rugby & Leadership.
B4 People Ecosystem: Wellness, Engagement & Performance
This People Ecosystem session, led by Andy Caldicott of Arvra Wellness, explored the increasingly critical role of employee wellbeing as a driver of organisational performance.
Glorious – Peter Quilter
This is a play about the true story of Florence Foster Jenkins, a 1940’s American socialite, often referred to as “the World’s worst singer”!