Taking Care of Every Journey: Oxford Bus Company’s Sustainability Report

The bus industry has continued to face significant challenges as we bounce back from the pandemic. While keeping our colleagues and customers safe has remained a key priority, we have strongly focused on diversification to ensure we rebuild better from the impact of the pandemic.

Oxford Bus Group have connected passengers across Oxford, South Oxfordshire, Buckinghamshire and Reading since 1881. We also provide services between Oxford and Heathrow and Gatwick Airports. The Group’s fleet consists of 271 buses and coaches across three depots (Oxford, Didcot and High Wycombe).

We have also offered open-top bus tours of Oxford, since acquiring City Sightseeing Oxford in December 2017. Since then, we have made multiple improvements to the fleet, further enhancing the customers’ experience. We provide employment for over 700 people throughout the region. As with many other businesses, the services we operate were significantly affected by the sudden outbreak of COVID-19 coronavirus pandemic.

However, all four of our businesses have worked incredibly hard to ensure the safety of our colleagues and customers.

Our reporting structure

We are committed to operating our buses in a way which helps to put our services at the heart of the communities they serve. This report is split into five sections:

Better teams

To perform all job roles and tasks competently to allow further growth.

Happier customers

To gain more happy customers and reward colleagues for receiving positive feedback.

Stronger communities

To be a responsible partner, supporting our colleagues and wider local community.

Safer working

To implement new market leading technology and adapt it for the best results for our customers and colleagues.

Cleaner environment

To improve air quality and encourage fuel efficiency at all locations across the business. This section includes the Climate Change Strategy.

B4 is supported by

Beard logoActivate Learning logoOxford Brookes Business School logoOxford Bus Company logochapman robinson and mooreYou HR Consultancy logoExplosive Learning Solutions logoWellers logoOxfordshire LEP logoOwen Mumford logoOxford Innovation logoAston and James Office Supplies logo