How your customers’ experience has changed in 2020…
…and what you should do about it. Do you know what your customer experience is costing you? This webinar provided insights, strategies and inspiration to maximise the value of your customer journey.
The COVID-19 pandemic has fundamentally shifted customer attitudes, and moved a huge amount of customer interaction offline, and out of sight. Sharing insights from Blenheim Palace, Courtyard by Marriott Oxford City Centre and Conference Oxford, learn how this will affect your business, and how to overcome the challenges and realise the opportunities.
More in Sales & Marketing
Platinum Quarterly Speaker: Simon Lacey
Blenheim Palace plays host to the first B4 Platinum Quarterly on Wednesday 26th February when our guest speaker will be Simon Lacey.
B4 Welcomes MOTION3
Welcome to B4, Chris Smith and the team from MOTION3, a video agency near Oxford that specialises in creating high-impact visual content for businesses and organisations.
Really Connect with B4 at The Story Museum
Telling your business story is a powerful tool for building trust because it humanises your brand, creating a deeper connection with your audience. We regularly see businesses ‘storytelling’ on social media to great effect and it’s something we want to help our Members do on a more regular basis.
From this author
Careys Construction Campus at Oxford North’s inaugural student cohort celebrates their...
The first students to take part in the pilot Careys Construction Campus at Oxford North, the free three-week training course for people aged 17 years and over, have graduated with flying colours.
B4 Reviews – with Ruth Hawkins
Richard has recently asked me to find and lead a small team of reviewers from the B4 community, so over the next few weeks I will be looking to build that team and also looking for venues, events and activities from within the B4 network and beyond to write some reviews!
Get Support Announced as B4’s Official IT Partner
We are delighted to announce that Oxfordshire’s leading IT Services provider, Get Support, have become B4’s Official IT Partner.