Recruiting your first employee
In this episode of Mike Talks Business, Mike is joined by Byron Morris, owner of Avid Heating in Oxford, as they chat about the issues many businesses encounter when taking on their first employee.
Recruitment is a huge issue for people who run their own business. Of the 4.5 million sole traders in UK, how many are holding back their business growth due to fears surrounding recruitment?
Mike and Byron will discuss how to bounce back from mistakes, the fears and excitement associated with recruiting your first employee, and more including:
- Deciding when to recruit your first employee
- Customer care; going above and beyond
- Tools to help you manage your workload and your customers’ experience
- Marketing, networking and recommendations
- The importance of having a business coach
About Byron
Avid Heating are an award-winning, trusted, professional firm of heating engineers based in Oxford with years of experience.
Byron started the business on his own not long ago and, believing deeply in customer care and going ‘above and beyond’, has put his all into making his business the best it can be as it continues to grow.
About Mike
Mike is the Chairman and Financial Director of The Jennings Group, providing business units, serviced and virtual offices, meeting rooms, and workspaces at Monument Park and Hampden House for businesses of all sizes.
He is a thinker, keen on supporting the small business community through empathy and undertanding of their issues. While running the family business he has also been actively advising and mentoring small business owners for over 30 years.
More in Education

Stephen Clarke: Leading the Way at the ATOM Festival of Science...
Stephen Clarke, our Principal at Cherwell College Oxford, is not only a distinguished leader and former British diplomat, but also a passionate advocate for science and education. As the Chairman of ATOM Festival of Science & Technology, Stephen plays a pivotal role in bringing world-class scientific discussions and innovations to the heart of Abingdon. Stephen’s leadership ensures that the festival remains dynamic, inclusive, and engaging for people of all ages.

The Story Museum: Bringing Stories to Life in Magical Ways
The Story Museum is no ordinary museum. Nestled in the heart of Oxford, this unique, immersive space is dedicated to celebrating the power of storytelling in all its forms. Whether through interactive exhibitions, live performances, or creative workshops, The Story Museum is on a mission to enrich lives—especially young lives—through the magic of stories.

Unleash Your Potential: AI & Innovation Summer Camp at Cherwell College...
In an ever-evolving world where innovation drives progress, equipping oneself with cutting-edge skills becomes paramount. Cherwell College Oxford proudly presents its AI & Innovation Summer Camp, a transformative journey designed to empower young minds with the tools and insights needed to thrive in the digital age. Here’s why this programme is a must for aspiring innovators:
From this author

Careys Construction Campus at Oxford North’s inaugural student cohort celebrates their...
The first students to take part in the pilot Careys Construction Campus at Oxford North, the free three-week training course for people aged 17 years and over, have graduated with flying colours.

B4 Reviews – with Ruth Hawkins
Richard has recently asked me to find and lead a small team of reviewers from the B4 community, so over the next few weeks I will be looking to build that team and also looking for venues, events and activities from within the B4 network and beyond to write some reviews!

Get Support Announced as B4’s Official IT Partner
We are delighted to announce that Oxfordshire’s leading IT Services provider, Get Support, have become B4’s Official IT Partner.