The Customer Test: When Service Fails the Customer
CASE 1: Ovo Energy by B4’s CEO, Richard Rosser
Here you will find content relating to Business Services, covering everything you could need for the day-to-day running of your business, from Office Supplies, Manufacturing and Health & Safety guidance, to Public & Private Transport.
CASE 1: Ovo Energy by B4’s CEO, Richard Rosser
The Oxford Trust, an Oxford-based charity with the mission to “encourage the pursuit of science”, has marked the start of construction of its new Aspen Building at the Wood Centre for Innovation in Headington, Oxford with an official groundbreaking ceremony – an important milestone in its 40th anniversary year.
The Oxford Trust, an independent charitable trust dedicated to “encouraging the pursuit of science”, marked its 40th anniversary with a special evening at Rhodes House, Oxford, on 25th September 2025. The event brought together 200 guests from the worlds of science, business, and education, and members of the wider community.
Royal Cars, one of Oxfordshire’s most recognised transport providers, has credited its long-standing partnership with B4, the county’s leading business community network, as a key driver in its continued success and growth.
An award-winning waste management group that prioritises sustainability has announced record recycling rates across its services.
Witney Business & Innovation Centre (WBIC) is pleased to be providing additional social workspaces to enhance its current business space offerings to meet the needs of the local start-ups and businesses, continuing the legacy of Windrush House being the ‘hub’ of the community.
Skyports Infrastructure (“Skyports’’), the leader in vertiport infrastructure for the advanced air mobility (AAM) industry, has reached operational completion of its vertiport at Bicester Motion, Oxfordshire, one of the UK’s first testing grounds and hubs for electric vertical take-off and landing (eVTOL) flights.
When it comes to maintaining and repairing your vehicle, trust and expertise are paramount. That’s why Pete Thirtle Vehicle Services stands out as one of the go-to independent garage for drivers in Bicester, Oxford, and the surrounding areas. With a reputation built on honesty, reliability, and top-tier service, Pete can ensure that your vehicle receives the best care possible. B4’s CEO, Richard Rosser, shines the spotlight on the ultra-reliable, Pete Thirtle.
In the catering industry, pristine table linens are essential for enhancing both presentation and hygiene. Crisp, spotless linens create a professional atmosphere and ensure a safe dining environment for guests. Effective laundry solutions, such as the use of biodegradable detergents and advanced washing techniques, help maintain fabric quality and remove tough stains without harming the environment.
For over four decades, Intertronics has been at the forefront of providing high-performance adhesives, coatings, sealants, and application equipment to industries that demand precision and reliability. From electronics and medical devices to automotive and aerospace, Intertronics’ expertise ensures that manufacturers can optimise their bonding and assembly processes with cutting-edge solutions.
Unipart has been named as a supplier on Crown Commercial Service’s (CCS) Logistics, Warehousing and Supply Chain Solutions (RM6329) framework agreement.
At Nicholsons, the blend of horticultural expertise, creative design, and environmental responsibility comes together to create breathtaking landscapes and future-proof woodlands. Managing Director Liz Nicholson shares insights into how the company continues to innovate in these areas, staying true to its values of creativity, passion for the planet, and dedication.
Owen Mumford has been at the forefront of medical device innovation for over 70 years, pioneering solutions that enhance patient care and improve healthcare outcomes worldwide. Established in 1952 by Ivan Owen and John Mumford, the company has grown into a global leader in medical device design and manufacturing, with a commitment to quality, sustainability, and patient-centred innovation.
Oxford Innovation Space has reaffirmed its dedication to ethical and responsible business practices by achieving the prestigious Good Business Charter accreditation. This recognition highlights the organisation’s ongoing commitment to fairness, sustainability, and employee well-being across its network of innovation centres.
Unipart company Park Signalling has kicked off 2025 with a significant achievement in the rail industry, securing a £3m contract with Network Rail. This major milestone reinforces Unipart’s reputation as a leading provider of cutting-edge technology solutions and its commitment to advancing the efficiency, safety, and sustainability of the UK’s rail network.