Positive Steps with Philip Gray, Partner at Freeths

1. Having left a firm after 20 years and joining Freeths during lockdown, you might think that this could pose a unique set of problems. Completely the opposite as whilst I have only very recently “physically” met my new colleagues after 3 months, the firm’s switch to online induction and the incredibly positive and warm welcome from all my new colleagues via Zoom; Teams; online drinks and quizzes, I have felt far more integrated within my new home than I ever thought was possible back at the end of March.

Positive Steps with Claudia Lacey of Freeths

1. Charitable and social initiatives: Despite being physically separated, the Freeths Charity and Social Committee has been extremely active; we have kept the Freeths community spirit high through organising a variety of virtual social initiatives such as Zoom quizzes, Microsoft Teams lunches and a firm-wide monthly book club!

Positive Steps with Rowan Waller of Wallers Estate Agents

1. Creating a viewing experience when we had no ability (or permission, by order of the government) to actually view. We set out creating video tours for all of our instructions and we encourage our clients to opt for our 3D Virtual Tours which we create using Matterport – these provide online users with an interactive online viewing experience, where the customer is in control of the viewing.